Leadership from awareless to awareness

Stick to Your Sticky Notes and Plan Strategically

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One of the benefits of working as a coach, at least as I see it, is that I can accomplish most of my work remotely. Working remotely means many video meetings. Whenever people see my video screen, they ask me about my colorful background.

You see, the whole wall behind my desk is filled with sticky notes. It is not decorative, though I do need a lot of color in my life. The sticky notes on the wall behind my desk are a live representation of my strategic business plan. I believe that having a business plan on my computer, stuck in a computer folder or file folder, doesn’t count. When it is on the wall you can SEE it. It is there bothering you, making sure you don’t ignore it and when you do ignore it, others who see it on your zoom wall keep reminding me to stay committed to my goals.

 

Why did I start using sticky notes?

When I started my coaching business, I bartered my coaching services with a woman who edited my first coaching blog. Beyond having editing skills, this woman, who was also a TV producer, suggested I try organizing my writing-thoughts using post-it/sticky notes. She told me that this is a tool they use as TV producers. On my way home from the meeting with her, I bought myself a colorful package of sticky notes. Since then, the sticky notes go everywhere with me, from coaching sessions to workshops to strategic thinking sessions. They help my clients organize their thoughts. The sticky notes are your tool to work on your strategic thinking muscle and then brainstorm ways to implement your vision.

 

Here is how I work with sticky notes:

  1. Each idea gets one sticky note. It can be a word or a sentence. Do whatever feels right to you.

  2. After you have a few notes on the table/wall/door, try to see if you can identify trends or specific topics.

  3. When you start seeing some themes, group the ideas/word by topic.

  4. Now that the sticky notes have allowed you to start creating connections between your ideas, you can move on to actions. Again, on each sticky note, you will write one action step.

Tips:

  • Color indexing – use colors to differentiate between different topics/themes, or between the title of each theme to the steps/ideas/goals you have. For example, all marketing goals and actions will be in one color. Another option is that you identify that there are a few different marketing goals like blogging, social media, and virtual/life networking. Then, each marketing goal will get a different color.

  • Workflow - when I listen to my clients, we can leave the session with a workflow. If your mind is wired to think in workflows, I would encourage you to take the next step with the information you have and organize your sticky notes as a workflow of your ideas.

Sticky notes are a playful way for us to take the thoughts we have in our heads that focus on the tactical side and make them more strategic. What’s cool about this tool is that when we put our thoughts on physical space and start moving them around, we can see the optimal organization of our ideas that have stayed too long in our heads. This is a different way of organizing our thoughts while still creating space for us to take a pause when we feel stuck and revisit what we have and move things around and see what makes the most sense for us.

If you haven’t yet played around with sticky notes, I hope it will inspire you to try this creative, strategic way thinking, and if you share the same passion for sticky notes as me, let me guess… you probably love notebooks and pens too – I knew it! :-)

Why the BEing energy is a Force that can Influence Others to Embrace Change / Featured Article on Leadercast Website

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I was honored to be featured at the Leadercast Website as part of their July 2020 topic: Influence.

Leadercast gives you access to hundreds of short videos from CEOs, researchers, peers and experts for insights and solutions to conquer any leadership challenge that comes your way.

Check my article here, or read it below.

Successful organizations have leaders who can quickly adapt to change. Yet there’s no manual on how to effectively influence employees to drive actions toward desired change. 

Ever since we were kids, we were told that our actions made us good: “Be a good boy and clean up your room,” or “Be a good girl and do your homework before dinner.” As adults, we often see that the ones who are being promoted or recognized in our organizations are the ones who get things done, and we strive to do the same.

The problem is that there are some areas, like leadership, where actions are not enough. Acting without any awareness of who we are as leaders will not lead to the desired outcome.

For example, when you look at athletes during a game or contest—when the crowd is cheering for the other team and heckling them, or when they miss a shot and have to keep going, or when the final point of the game is all up to them—the one who wins is the one who can manage their Being energy while continuing with their actions. This is why I consider Being energy as a force because it can slow us down or help us thrive. When we want to influence others to join our ideas, what we really want to do is move others toward a desired change. The problem with change is that the bigger it is, the more emotions, thoughts, and concerns we have, which means that Being energy is taking up more space and slowing down our actions. One of my clients who led a large organizational change forgot that it took her a while to process her emotions and thoughts before the change was announced to employees. When she met with her new team, she forgot that these employees hadn’t had the time to process their thoughts and emotions like she did when she found out. And when she pushed the conversation toward action, she was met with sarcasm and no results. “They were so rude to me,” she shared with me after the meeting. I responded, “Remember a few months ago when you needed time to process your emotions and concerns surrounding the change? Have you paid attention to their Being energy?” In the next meeting, rather than rushing them to action, she said, “I understand there are some concerns with the new reality. How about we put the plan aside and have a conversation about how we feel and our concerns. I will start.” Being the first to share, her team opened up and shared their thoughts, too. Quickly after that, they were able to move into action without feeling rushed and trust was established in the process. Here are a few pointers that can help you influence people while addressing the Being force:

Clarity. Why is this change important? Does your team have clarity and understanding of why this change is needed? Don’t be surprised if people don’t have the desire to follow you in the change right away. Go back and do the work with a mentor or a coach to get clarity about your why, values and vision, and provide clarity to your team.

Rushing to action. When you sense resistance to change internally or externally, it is time to lean back and realize that your focus is on the Doing energy. Instead, dare to address the Being energy in the room and/or within. When you direct your energy to the Being force within or with others, you move to what I call BEyond leadership. Not only will you be able to influence and lead change again and again, but you will be able to open up and feel the momentum. You will see beyond yourself, beyond your values, and beyond your vision to now engage others in your leadership and help them grow into their best selves.

The COVID-19 New Reality Guide #4 When Things Will Go Back to Normal…(?)

 

“I just can’t keep going with this constant change; I can’t wait for things to go back to normal. I feel overwhelmed with taking care of little kids and the changing strategy at work, I wouldn’t say I like change, I like stability. Until I felt like I am catching up with things, every day, I wake up to my manager, letting me know we pivot again. I am just tired and can’t wait for things going back to normal.”

Oh! Change.

Part of my career experience was to take organizations through change. When everyone was feeling as the ground underneath their feet was shaking, I was there excited to take them to the other side of the road, not back to normal.

But there is the Noa who loves helping people and organization go through change; she thrives when she leads teams through change. This Noa feels focused, grounded, strategic, and agile. I know how to work and pivot fast, and it is actually pure fun for me. Indeed, many of my clients thrive right now, and I can even use the word fun regarding how they feel with how they show up in this constant environment. They are sharp, fast, and people trust them and follow them.

Yet, in my personal life it feels as in the last 15 years my life pivot constantly, I can admit and say that every time I thought I could control my life and I will not need to slow down any more for family reasons and at last, can move into full steam with my business, something showed up. First, we had to relocate again, and then I had to establish my coaching business in a new state. Then my husband had to travel more for work, which impacted my schedule, and last we had family issues that required my attention. With the last health issue, my relationship with “When – Then” stopped. What I mean by when-then is that you create in your head a belief that when things are different, then you can achieve what you want. This is a common belief we have with achieving goals, we believe that when we reach a specific goal, we will feel happy, but when we meet the goal – it is doesn’t fill as happy or fulfilling as we expected.

The family health situation was the universe's cruel way of teaching me that life will never fit my needs. Period. Holding on this self-limiting belief was a waste of time, and mostly not being able to achieve what I wanted the way I wanted to make me beyond frustrated. Yep, as I always say, I take my time to learn what the universe is trying to teach me. Still, from the other side of the learning curve, my learning was there would never be a “perfectly normal” things might improve or look different, but I can't recall a time in my life they went back to the same normal - and what is even that normal anyway?  

So if like my when-then clients (and the “waiting-Noa), you scan your life in this COVID-19 reality and tell yourself, or others: “when things will go back to normal, then I will feel different,” here are a few things I want to share with you from my learning and the work with my clients during this reality: 

 

Waiting will not serve you

 When you tell yourself and others that when things go back to normal, then everything will be fine - what you are doing is expanding the time of feeling frustration and self petty. You extend the waiting.

 

Anxiety loves waiting

But wait! Isn’t waiting is choosing to be patient? Waiting is actually about not making any decision, and with that, you feel as you are stuck and not move into any action. We humans like having a sense of purpose and feeling stuck can be very frustrating. 

 

Why planning works?

 Here is the deal, when we wait, w take on no action, which keeps us in the not knowing. Anxiety and other overwhelming emotions live very well when you have no plan. With no plan, they take over your show of the worry and self-judgment: "what will happen?" "when things will go back to normal?" "why can I be flexible like others?". Making a decision not to wait and designing a plan of how your feelings, thoughts, and actions can look like right now in this reality without losing it is stop waiting. It can be a short term plan - how am I feeling better tomorrow or this week, it doesn't need to be for the next month; anyway we don't know how things will look like in a month. But here is then thing, choosing to stop waiting and moving into a plan makes you feel empowered when you feel empowered, you feel resourceful again, and creativity shows up, and with that, you will stop feeling stuck.

 

 

What is even normal? 

Stories - we tend to feel and think that everything before was much better than how things are right now. But with so many variables, no one knows how life is going to look like when lock-down ends. I am not saying it can’t happen, but have you considered the possibility that things will never go back to the old normal? Have you considered that even the word normal is kind of 'off' right now? 

 

So how can you move from waiting to designing a short term or longer plan to support how you feel, think, and act right now so you can lower worry, frustration, and even anxiety levels and feel more empowered, creative and seeing results?

The Guide For Your New Reality #2 - And I Guess That's Why They Call It the Social Distancing Blues...

My client was delighted, in the past few sessions, her goal was to see how can she convince the organization to let her work from home. 

"Noa, I am so happy," she said, "not about the COVID-19, I am freaking out about it, but at last I can work from home. 

Many don't share the same experience as my client. They miss the human connection; they miss going to make coffee with another team member or catching up with a peer while waiting for everyone to join them in the meeting room.

"I love the energy in the room when we brainstorm in the meeting room together. It doesn't feel the same when we do it remotely," this is what a manager told me a few months ago when his work shifted to leading his team remotely. He was lost and lonely, mentally, and physically.

Feeling Alone

For me, experiencing social distancing ­right now is not the first time. Actually, I felt this way for quite a long time when I relocated to the US. Why am I sharing this with you? Many people feel a sense of isolation for the first time when they go through relocation. I say that not only because of my own personal experience but also from working with many expatriates-executives and expat families in the past 10 years. The feeling of loneliness is actually familiar in a time of change. Before the transition, we think we know how the new situation is going to look like, still, in reality, it looks different than how we envisioned it. Not knowing how to behave in this unexpected situation, we find ourselves in makes us feel a lack of control, and many of us will move inwardly and isolate themselves.

You see, when you move from one country to another (or even from one state to another), you leave behind your family, friends, and your social networking. In a split second, you lose all your support. From working full time and having child care or the grandparents picking up my older son from the nursery school, I was all alone. From a full-time executive, I became a stay at home mom who was with two toddlers and no real adult conversation. It took me a while to build again my friends' circle, which is not an easy task when you are in your thirties. I remember talking to my life coach and sobbing about how lonely I feel.

But in the second round, I approached the relocation to Raleigh, NC, differently. After making many mistakes with my first relocation, I felt equipped. Still, I was willing to accept that re-rooting our family and being part of a new community will take longer, even a few years.

Here are a few learnings from my relocation experience that can help you navigate through the social distancing blues.

  1. Don't Isolate yourself more than you already are. One of the most significant learnings I had is how easy it is to isolate ourselves unconsciously when we feel lost or out of control. It is a hidden focus that misleads our actions. This is why I believe it is essential you set the alarm to go every day outdoors. The research shows that nature has the ability to heal our soul and shift our mindset even with mental health. Walk, run, skip, bike, sit in the sun, or work in the garden (far away from your electronics) - I am a big believer that nature can help us feel grounded and centered. Especially in times when we feel a lack of control. When we feel grounded and connected with ourselves, we find the energy to connect with others.

  2. Talk with people don't text. Living in a different time zone brought another challenge: how do I find a time that works to speak with my family and friends. Not having a voice or video conversation with the family and friends while being all day long with the kids didn’t help with my loneliness. We have enough texting, emailing, and scrolling through our social media feed. Just talk with someone. We – human beings need to communicate. We need to express and process our emotions and thoughts (even the ones that tend to process more when they write or use art.) In the COVID-19 reality, when many of us try to push our concerns and emotions away, communicating what we feel and think is needed even more. Now, video is not part of the protocol. No one said this whole social distancing requires to use Zoom, just pick up the phone and call someone. My friends and I started the walk and talk calls. We call each other while walking rather than walking alone. I don’t do it every day, but once or twice a week is enough for my needs.

  3. Have a routine. Here is the deal, we didn’t ask for this reality nor chose it. But when forcing into a new reality, we can be on autopilot and react, or we can take a moment and be intentional with our choices. From being a working woman, I became a stayed at home mom with two little kids with no help. My days at first passed by with no purpose nor joy. I did choose to move to the US but did not expect to stay home and not work for a long time. I learned that when we are forced to a situation, a routine is key. Be intentional about your day and week, even if this situation feels temporary. I believe this COVID-19 “temporary” reality is going to stay here much longer than we anticipated. So do yourself a favor and ask yourself the following questions:

  • Are you reactive or intentional about your week?  If you are intentional, you are on the path to feeling better and empowered – you take control of some of the choices you have in your day. It’s a start! If you react without any intention, move to the second question.

  • What are the key elements you want to see in my week? Wants! not need or have to. What are the key elements you want to see in your calendar this week? Working out? Speaking with X people on the phone? Eating healthier, Taking 1 hour off for running errands, take 1 hour to homeschool your kids, clean your house, learn a new skill, write a blog post? Whatever elements you want to see in your week – write them down, then look at your calendar and plan your week with intention.

Being in this new reality we have never experienced before we become reactive and let the situation leads us. I call this a state a state of AwareLess (unable to notice our tendencies in those situations when we are distracted and maybe even stressed).

When we feel a sense of no control, we can look around and see what some tiny steps are, or decisions we can make to think that we have somewhat of control over the situation. Taking the time to become more intentional of how you act, feel, and think not only will create a sense of control but maybe even make you feel empowered.

Take a moment to rescan again the points I mentioned above and ask yourself: How can you move from being reactive to intentional with your actions and choices? What are the hidden focuses that mislead your way and make you feel the social distancing blues? Then create a new plan that can bring your energy levels up and hopefully change your perspective about where you are.