Professional Coaching

External and Internal Accountability - How Can You Stay Accountable to Your Goals?

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OKRS, KPIs, Business goals, personal growth goals, team goals, sales goals; we all know that it is important to take the time for some individual/team internal check-in and ask ourselves what are the things we need to let go of, and what are the things we want to sustain and keep doing,
We understand the importance of moving forward and achieving our goals, but the main challenge is, how can we hold ourselves accountable to achieve the goal we set for ourselves? 

 The article's primary goal is to give you the tools to stay accountable for the things you say you will do as individuals or teams. This article can also help a manager (and even a parent) to support direct reports who can't deliver on what they have, accepting responsibility for the progress, whether it is a success or failure. 

 Work with you, not against you!

Let me start by saying that most of us don't see the results we want because we work against ourselves. We see what others do and get upset with not being able to do what they do. Not only do we focus on beating ourselves up, but we are also stuck and don't see a movement. So let's start with a quick awareness that can help you let go of the burden.

 External Accountability vs. Internal Accountability.
In her Assessment – the Four Tendencies, Gretchen Rubin, explains our tendency to expectations. One crucial point you can take from her idea is that we have internal/inner or Outer/external accountability.

  • External accountability – is our need to be accountable to someone else so we can achieve goals. You are motivated to achieve your goals with another person. According to Rubin, most of the population is motivated by outer expectations. How do you know if this is you?

    • If you are one of the people who ask: "Why is it so easy for me to deliver on my promises to my family/friends/team/clients, but it is challenging to deliver on my personal goals?" you are motivated by external accountability.

    • What will encourage you more to work out? Paying membership to the gym, or knowing that your friend is waiting for you at 5 am outside the gym to join them? If it is the latter, then - you are motivated by external accountability. 

  • Inner accountability – you can set goals and achieve them yourself; you don't need others to achieve your goals. How do you know it is you? You will start your day with a list and achieve most of what you wrote on the list by the end of the day.

 When you understand your motivation, you can design the system you need to create to achieve your goals.  Here are a few ways to design your system without going against your tendencies – experiment with the different methods, and feel free to reach out to me and share great ways that worked for you that you would like to add to this list!

 

External Accountability: You need to find partners that will help you stay accountable to your goals or desires. Here are a few different ways to establish these partnerships and make sure you are on the right path for you and your accountability partner. 

  •  1:1 Accountability Partnerships - An accountability partner/partnership is with someone who helps you to achieve your goals. Like any relationship, you need to find the person who will be committed to the process. There are different accountability partnerships. Some are paid for their time like a performance coach, or personal trainer, while many establish a relationship meant to support each other on needed goals. Let's review a few options of accountability partnerships:

    • Accountability Partner for business/leadership/personal growth– my accountability partner and I meet once a week to discuss our weekly business goals, business challenges, and aspirations. When a challenge or opportunity arises, this is our safe space to consult with each other, brainstorm ideas, and help each other become our better selves. Some even sign a confidentiality agreement. 

    • Specific Accountability Partnerships – this is a partnership to achieve a particular goal for a limited time, like Weight loss, meal planning, work on a specific project like writing a book, filming videos, and much more. 

      Whether it's face to face or remotely, there are many ways to work with an accountability partner; some will state the task they would like to achieve during the meeting, then each one will work on their task. Others can focus on their discussions on progress, challenges, and goal setting. There isn't a right way; there is only your way and your aligned needs.

    • Pets – yes! We don't always need another human friend to help us stay accountable. Pets can be excellent accountability partners to a specific task. Whether you want to start running, walk every day, or BE more present with your life. I have many clients who realized that having a pet helped them meet a specific need.

    • Social Media – A few years ago, after I went on my run, I posted my first "On The Run" video, letting everyone know that from now on, every time I run, I will post a video. Putting it out there made me accountable for this project and posting videos for more than two years after I run. If you know putting out a specific task can help you with your goals – put it out there – why not?

  • Groups – the same way some prefer the one-to-one partnership; some like group accountability with more space for reflection and different perspectives.

    • Mastermind Group - There are many definitions or ways of setting up a mastermind group. I see it as an opportunity for a group of people to share perspectives, encourage each other, and help each other grow. I wanted to have conversations with diverse leaders and business owners from different business areas and views. The main thing that connects us all is our desire to be challenged by others, a willingness for a new perspective, and a deep want to grow as people. It is impressive to see the changes that each of us went through since we started this group, and this is one of my favorite meetings each month. Something is compelling about knowing that others have the same challenges as you, and their visions, creations, and willingness to share are incredibly inspiring. Everyone finds value in these conversations and, most importantly, a new perspective of how they saw their personal or work situation. The most exciting thing was to see how everyone would leave the room with a boost of energy, no matter how they stepped into the room.

    • Group Coaching is an opportunity to take the foundations of one-to-one coaching and move them to a group setting with a coach who holds group coaching facilitation skills. During the meetings, the group explores preferred topics, and at the end of each session, the members state how they are going to keep working on the topic. At the beginning of each meeting, the members report back to the group on their progress. The main difference between group coaching and a mastermind group is that group coaching requires a coach's facilitation. In contrast, a mastermind group can discuss topics without having a coach who facilitates the conversation.

    • Online groups – from social media groups to apps like noom and Fitbit, many have the option of online discussions and even coaches/mentors and group facilitators that can help the group process and share their thoughts, challenges, and resources. Find the group you can share your goals and get group support. 

 

Design the relationship agreement - Remember, like any relationship, to establish a partnership, you need to discuss with your potential accountability partner how this partnership is going to look and what you both need to do and be to stay committed and accountable to the process. It is not easy to find the right person, but it can help you feel supported and accomplished when you do.

 To learn more and prepare for this conversation, I have created a special document you can download here and support you through this conversation.

 

 Internal Accountability:

People who feel motivated by internal expectations do not need an accountability partner, but there are many other ways to help them achieve their goals. Here are a few creative ways:

  • Stacking – if there is something you want to do, make sure you connect it with another action. For example, when I want to go on a run first thing in the morning, I will prepare the workout clothes the night before. This way, when I wake up in the morning, I have no excuses not to go on my run.

  • Gamification – most internally motivated people like competition. If it is right for you, too, you can look at your weekly goals and give each goal a score. The more challenging the goal is, the higher the score will be. For example, writing an email is 1 point, while if networking is something you are trying to avoid – doing this task, you will give yourself 20 points. Competitive people will feel when they see their score going higher and higher each week. It takes some planning but can be very helpful to achieve goals you are trying to avoid. 

 

What are systems you can identify you already created unconsciously in your life to achieve goals and stay accountable?
As you can see, your outer or inner accountabilities play a significant role in achieving your goals. – find the system that works for you- remember, don't do it their way – do it YOUR way. 

 Are there other systems you have created to stay accountable?

The COVID-19 New Reality Guide #4 When Things Will Go Back to Normal…(?)

 

“I just can’t keep going with this constant change; I can’t wait for things to go back to normal. I feel overwhelmed with taking care of little kids and the changing strategy at work, I wouldn’t say I like change, I like stability. Until I felt like I am catching up with things, every day, I wake up to my manager, letting me know we pivot again. I am just tired and can’t wait for things going back to normal.”

Oh! Change.

Part of my career experience was to take organizations through change. When everyone was feeling as the ground underneath their feet was shaking, I was there excited to take them to the other side of the road, not back to normal.

But there is the Noa who loves helping people and organization go through change; she thrives when she leads teams through change. This Noa feels focused, grounded, strategic, and agile. I know how to work and pivot fast, and it is actually pure fun for me. Indeed, many of my clients thrive right now, and I can even use the word fun regarding how they feel with how they show up in this constant environment. They are sharp, fast, and people trust them and follow them.

Yet, in my personal life it feels as in the last 15 years my life pivot constantly, I can admit and say that every time I thought I could control my life and I will not need to slow down any more for family reasons and at last, can move into full steam with my business, something showed up. First, we had to relocate again, and then I had to establish my coaching business in a new state. Then my husband had to travel more for work, which impacted my schedule, and last we had family issues that required my attention. With the last health issue, my relationship with “When – Then” stopped. What I mean by when-then is that you create in your head a belief that when things are different, then you can achieve what you want. This is a common belief we have with achieving goals, we believe that when we reach a specific goal, we will feel happy, but when we meet the goal – it is doesn’t fill as happy or fulfilling as we expected.

The family health situation was the universe's cruel way of teaching me that life will never fit my needs. Period. Holding on this self-limiting belief was a waste of time, and mostly not being able to achieve what I wanted the way I wanted to make me beyond frustrated. Yep, as I always say, I take my time to learn what the universe is trying to teach me. Still, from the other side of the learning curve, my learning was there would never be a “perfectly normal” things might improve or look different, but I can't recall a time in my life they went back to the same normal - and what is even that normal anyway?  

So if like my when-then clients (and the “waiting-Noa), you scan your life in this COVID-19 reality and tell yourself, or others: “when things will go back to normal, then I will feel different,” here are a few things I want to share with you from my learning and the work with my clients during this reality: 

 

Waiting will not serve you

 When you tell yourself and others that when things go back to normal, then everything will be fine - what you are doing is expanding the time of feeling frustration and self petty. You extend the waiting.

 

Anxiety loves waiting

But wait! Isn’t waiting is choosing to be patient? Waiting is actually about not making any decision, and with that, you feel as you are stuck and not move into any action. We humans like having a sense of purpose and feeling stuck can be very frustrating. 

 

Why planning works?

 Here is the deal, when we wait, w take on no action, which keeps us in the not knowing. Anxiety and other overwhelming emotions live very well when you have no plan. With no plan, they take over your show of the worry and self-judgment: "what will happen?" "when things will go back to normal?" "why can I be flexible like others?". Making a decision not to wait and designing a plan of how your feelings, thoughts, and actions can look like right now in this reality without losing it is stop waiting. It can be a short term plan - how am I feeling better tomorrow or this week, it doesn't need to be for the next month; anyway we don't know how things will look like in a month. But here is then thing, choosing to stop waiting and moving into a plan makes you feel empowered when you feel empowered, you feel resourceful again, and creativity shows up, and with that, you will stop feeling stuck.

 

 

What is even normal? 

Stories - we tend to feel and think that everything before was much better than how things are right now. But with so many variables, no one knows how life is going to look like when lock-down ends. I am not saying it can’t happen, but have you considered the possibility that things will never go back to the old normal? Have you considered that even the word normal is kind of 'off' right now? 

 

So how can you move from waiting to designing a short term or longer plan to support how you feel, think, and act right now so you can lower worry, frustration, and even anxiety levels and feel more empowered, creative and seeing results?